FREQUENTLY ASKED QUESTIONS

WHAT HAPPENS IN MY BROW CONSULTATION AND DESIGN APPOINTMENT? 

Your Brow Consultation and Design Appointment will cost $90 and go for 75 minutes. This includes a written consultation, a detailed discussion between client and therapist regarding your expectations and the long term history of your brows. We also take comprehensive brow photos so we can track your progress, colour enhancement and trimming. Then your brow design, using advanced lighting techniques, detailed tweezing and a shading lesson. It is here where we decide if we need to complete your design or help with an on-going restoration over time.

DO YOU OFFER ANY DISCOUNTS?

We have a Loyalty Program which offers 10%, 20% and 30%. We also offer a free lip wax in every Brow Design appointment. 

ARE ALL STAFF TRAINED TO DO BROW DESIGNS?

Yes, Jasmine Beauty Therapy has introduced all staff to a comprehensive and ongoing brow training program. Through the use of cutting-edge techniques, design principles and advanced education, we have mastered a high level of brow expertise. All staff go through this training to ensure you can expect the same level of quality from the whole Jasmine Beauty Therapy team. 

HOW LONG DOES IT TAKE FOR MY BROW HAIRS TO GROW BACK?

This can vary from a few months to 2 years, it depends on many factors. There is nothing better than having your own hair grow back naturally and totally worth the time and effort it takes to do this. As Brow specialists, we are trained to find hair over time, we never remove the wrong hairs and we always work closely with our clients to achieve the best possible outcome.

WHERE DO WE FIND YOU?

We are located at 36 Mair Street East, Ballarat. There is plenty of on-street parking right out the front.

WHAT IF I JUST WANT TO SPEAK TO SOMEONE ABOUT MY BROWS? 

We offer a 30min free consultation to anyone wanting to discuss the future of their brows and what we can do to help with this. This is a private session with a qualified Brow specialist. This appointment needs to be booked with one of our therapists and carries a cancelation fee of $20 if you don’t arrive to your appointment or cancel on the day.

​DO YOU HAVE A CANCELLATION POLICY?

Yes, click here to read.

WHAT HAPPENS IN MY BROW DESIGN APPOINTMENT?

The Brow Design appointment is a regular 3 to 4 weekly return visit to maintain your ongoing design or restoration. (You will have been asked not to touch or tweeze your brows in between appointments.) This appointment is so much more than a quick wax. In this appointment your brows receive everything necessary, ie wax, tint, trim & design plus makeup & brow product application if necessary. We even include a free lip wax with this appointment. If your brows are still a work in progress, the brow artist will sculpt your new growth using the necessary techniques introduced in your initial Brow Consultation and Design appointment to continue to create your new look brows. If your new shape has already been established, these appointments will perfectly maintain their shape and length, keeping them always looking perfect! This takes 30 minutes at a cost of $50.

DO YOU SELL RETAIL BROW PRODUCTS?

Yes, we sell a large range of brow products to help you keep your brows groomed 24/7. Wendy (owner of Jasmine Beauty Therapy) has taken great care to source superior products from around the world to bring to you “The Jasmine Brow Collection”. Please feel free to come in and let us show you how to bring your brows to life. Products can really assist when we are growing our a brow back, they can fill gaps while we wait for hair to return and help to make the brow appear fuller. Click here to view our range of products available in store.

WHAT OTHER SERVICES DO YOU OFFER AT JASMINE BEAUTY THERAPY?

For a full list of our services, click here.